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| Title: | A TEXT-FREE USER INTERFACE FOR EMPLOYMENT SEARCH | |
| DOI No: | 10.1142/9781860948534_0030 | |
| Source: | INNOVATIVE APPLICATIONS OF INFORMATION TECHNOLOGY FOR THE DEVELOPING WORLD (pp 203-208) | |
| Author(s): | INDRANI MEDHI
Microsoft Research, Bangalore, India BHARATHI PITTI Birla Institute of Technology and Science, Pilani, India KENTARO TOYAMA Microsoft Research, Bangalore, India |
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| Abstract: | Kelesa Konnection is a text-free application consisting of user-interface components which, together, can lower the barriers to computer usage for those who are functionally unable to read, and who, for the most part are also computer illiterate [1], It allows two user groups, domestic helpers and employers – with different literacy levels and computer skills – to communicate on a common platform. It gives both user groups a wider range of choices to meet their specific needs, unlike in the present situation where the process is informal, inefficient, and mediated by self-appointed agents. In this paper, we discuss the design process and the resulting application design for the site that would be exposed to potential employees. We used an ethnographic design process in which we sought user feedback from the very beginning to understand the responses and requirements of our subjects. The resulting design is based on key lessons that we gained through this process [4] [5], The UI eliminates the need for text, uses unabstracted cartoons versus simplified graphics, provides voice feedback for all functional units, and allows actions on mouseover where possible. Through repeated interaction and many informal usability studies, we have found that our design is strongly preferred over standard computer interfaces, by the communities which we address. | |
| Full Text: | View full text in PDF format (613KB) | |
| TOC: | Back to Table of Contents | |
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