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Title:INFORMATION QUALITY IN A COMMUNITY-BASED ENCYCLOPEDIA
DOI No:10.1142/9789812701527_0009
Source:KNOWLEDGE MANAGEMENT: NURTURING CULTURE, INNOVATION AND TECHNOLOGY (pp 101-113)
Author(s):BESIKI STVILIA
Graduate School of Library and Information Science, University of Illinois at Urbana-Champaign, 501 E. Daniel Street, Champaign, IL 61820, USA

MICHAEL B. TWIDALE
Graduate School of Library and Information Science, University of Illinois at Urbana-Champaign, 501 E. Daniel Street, Champaign, IL 61820, USA

LES GASSER
Graduate School of Library and Information Science, University of Illinois at Urbana-Champaign, 501 E. Daniel Street, Champaign, IL 61820, USA

LINDA C. SMITH
Graduate School of Library and Information Science, University of Illinois at Urbana-Champaign, 501 E. Daniel Street, Champaign, IL 61820, USA

Abstract:We examine the Information Quality aspects of Wikipedia. By a study of the discussion pages and other process-oriented pages within the Wikipedia project, it is possible to determine the information quality dimensions that participants in the editing process care about, how they talk about them, what tradeoffs they make between these dimensions and how the quality assessment and improvement process operates. This analysis helps in understanding how high quality is maintained in a project where anyone may participate with no prior vetting. It also carries implications for improving the quality of more conventional datasets.
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