| Title: | LISTSERV AS BOUNDARY OBJECT: IMPLICATIONS FOR PERSONAL INFORMATION MANAGEMENT AND ORGANIZATIONAL LEARNING |
| DOI No: | 10.1142/9789812701527_0032 |
| Source: | KNOWLEDGE MANAGEMENT: NURTURING CULTURE, INNOVATION AND TECHNOLOGY (pp 377-388)
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| Author(s): | DEBORAH BARREAU
School of Information and Library Science, University of North Carolina at Chapel Hill, Chapel Hill, North Carolina 27599-3360, USA
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| Abstract: | Organizations supply a context for work that is evident in the organizational structure, tasks, roles, and language. Members can communicate efficiently because the context is shared, but sharing new knowledge and communicating with other organizations may be less efficient because contextual information must be supplied. Boundary objects can facilitate interorganizational communication and learning because they contain information in a form that has meaning in multiple environments, yet are adaptable to specific contexts. This paper examines the question of how listservs can serve as organizational boundary objects. |
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