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FRONT MATTER
| i |
| Chapter 1. Methods |
Teaching Information Science Students for the Use of Different Methodologies
Fernanda Martins | 1 |
A Glance at the Characteristics of Mixed Methods and Importance of its Applications in LIS Researches
Hossein Pashaeizad | 6 |
Bibliometric Analyses on Repository Contents for the Evaluation of Research at Wageningen UR
Marco G. P. van Veller, Wouter Gerritsma, Peter L. van der Togt, Charles D. Leon and Corrie M. van Zeist | 19 |
| Chapter 2. Management and Marketing |
The Next Managerial Leadership: Continuation of a Research Agenda
Peter Hernon | 27 |
Leadership and Service Provision in Public Libraries
Niels Ole Pors | 37 |
Libraries and Potential Users: Methodological Approach, the Case of Greek Libraries
Anthi Katsirikou and George Matalliotakis | 47 |
The Quality of Information as Basis of the Library Management Quality
N. Molodtsova and I. Shebalkina | 54 |
| Chapter 3. The Change of Libraries |
Change Management in the University Library
Maria Popescu, Emilian Corneanu and Elena Helerea | 58 |
A Small Library with Big Goals - The Library for German Language and Literature, University of Tartu
Kaie Oks | 65 |
Sharing Knowledge on Workplace: What Factors Motivate Librarians to Share Their Knowledge?
Garoufallou Emmanouel, Siatri Rania, Asderi Stella and Balatsoukas Panos | 70 |
A New Perspective on E-Resource Management
Sanda Bercovici | 75 |
| Chapter 4. Digital Resources and New Library Models |
Digitizing Library Resources for New Modes of Information Use in Uganda
Helen M. Byamugisha | 81 |
Paper History and Expertise Provided by the eContentPlus Project Bernstein
Emanuel Wenger | 95 |
The Cactus Project
Vincent Mom | 100 |
The Impact of Open Access on Library Journal Subscriptions
Ageliki Oikonomou | 108 |
Libraries in the Semantic Web Era
Marek Kopel and Aleksander Zgrzywa | 115 |
| Chapter 5. Focus to Users and User Groups |
Users Requirements for Personalised Virtual Digital Libraries
Roberto Caldelli, Cezary Mazurek, Paolo Mazzanti, Tomasz Parkoła and Marcin Werla | 123 |
Qualitative Approach and Grounded Theory for Assessing User Evaluation of Library Services: City Library Network of Perugia - A Case Study
Chiara Faggiolani | 132 |
Tartu University Library as a Medium between Different Patrons
Krista Lepik | 141 |
Information Behaviour of University Students
Eva Ortoll-Espinet, Aurora González-Teruel and Esther Gilabert-Ros | 148 |
Public Libraries in the Information Ecology System of the Local Community (Focus Group Interviews with the Information Ecology Mapping – Approbation of the Method and the First Results)
Daina Pakalna | 157 |
User Profiles: From a Qualitative Case Study Approach to Providing a Better Service
Paula Sequeiros | 163 |
Users' Image Seeking Behaviour in Multilingual Environments: Experience in Combining Qualitative and Quantitative Data
Evgenia Vassilakaki, R. J. Hartley, Frances Johnson and Dave Randall | 172 |
Communicating with Difficult Customers
Noemi Somorjai and Csilla Raduch | 181 |
| Chapter 6. Information Literacy |
Measuring Information Literacy Policies
Carla Basili | 185 |
New Technologies, Citizen Empowerment, and Civic Life
James Rettig | 191 |
Challenges in Teaching Information Literacy in Online Courses
Vilve Seiler | 198 |
| Chapter 7. Quality |
Quality Management in Academic Library: A Case Study of the Science and Technology Area in Spain
M. Pinto, V. Fernández-Marcial and C. Gómez-Camarero | 205 |
Multi-Faceted Measuring of the Quality as a Tool for Quality Improvement in the Kuopio University Library, Finland
Jarmo Saarti, Arja Juntunen and Aino Taskinen | 213 |
Quality Metrics in Academic Libraries: Striving for Excellence
Leoné Tiemensma | 219 |
Approaches to and Perceptions for Quality: Empirical Evidence for the Public Libraries in Greece
P.A. Kostagiolas, A.P. Margiola and St. Zimeras | 232 |
Library Investment Index – Why is it Important?
Brinley Franklin, Colleen Cook, Martha Kyrillidou and Bruce Thompson | 243 |
| Chapter 8. Using Qualitative and Quantitative Methods in Digital Library Education and Research |
Digital Library Education from the Information and Knowledge Management Perspective: Action Research Approach
Sirje Virkus | 250 |
The Role of Open Access in Fostering Knowledge Sharing and Collaboration in Ethiopia: A Case Study
Getaneh Agegn Alemu | 262 |
Ghanaian Library and Information Science Professionals' Conceptions of Digital Libraries: A Phenomenographic Study
Eric Boamah | 274 |
Using a Free Online Questionnaire to Determine the Skills, Competencies and Knowledge Required to Work in a Digital Library Environment in Australia
Katherine Howard | 292 |
Intellectual Capital and Public University Libraries: A Knowledge Sharing Perspective
Reuben Mushi | 300 |
The Use of Online Synchronous Interviews as a Data Collection Technique
Le Dieu Tran | 312 |
| Chapter 9. Evaluation |
Assessment of Library Instruction using Performance Based Software
Gayla Byerly and Cindy Batman | 318 |
Self-Efficacy: An Alternative Approach to the Evaluation of Information Literacy
Serap Kurbanoglu | 323 |
Knowing the Needs: A System for Evaluating the University Library
Ane Landøy and Angela Repanovici | 329 |
Portuguese School Libraries: The Design and Implementation of a Self Evaluation Model
Elsa Maria Quelhas Conde and Rosa Maria Mira Canhoto Martins | 335 |
| Chapter 10. Impact Assessment |
IFLA, Sustainability and Impact Assessment
Fiona Bradley | 345 |
What is Impact Assessment and Why is it Important?
David Streatfield and Sharon Markless | 349 |
Real Life Impact of Public Access Computers' Centres in Global Libraries Romania
Marcel Chiranov | 356 |
| Chapter 11. Information and Communication Technology Services |
Exploring the Level of Information and Communication Technology Services and Use in Secondary School Library Media Centres in Kuwait: An Interpretive Case Study Research
Hasan Buabbas and Benachir Medjdoub | 363 |
Infopragmatics: An Efficient Method for Information Retrieval
Ibarra Rafael and Ballesteros Silvia | 374 |
Potential Uses of Web 2.0 Tools for Library Client Communication and Relationship Development
Jadranka Lasic-Lazic, Mihaela Banek Zorica and Goran Bubas | 381 |
Service Quality of Web Information Systems
Yaşar Tonta and İrem Soydal | 390 |
Internet Access and Use in Brazil: Concepts, Measures, and Public Libraries as Social Facilitators
Gilda Olinto | 398 |
| Chapter 12. Support to Research |
The Creation and Development of a Multi-Disciplinary Research Center in an Academic Library
Teresa S. Welsh | 407 |
What 37000 Citations Can Tell
Adriaan Swanepoel | 414 |
Knowledge Creation and Flow in Agriculture: The Experience and Role of the Japanese Extension Advisors
Sohaimi Zakaria and Haruki Nagata | 423 |
Supporting Knowledge Discovery in a Research Organisation
Steve Thornton | 431 |
Tools to Develop Effective Research Support in an Academic Library: A Case Study
Helen Young, Peter Lund and Graham Walton | 439 |
Access and Use of Information by Primary Health Care Providers in Rural Uganda: A Qualitative Approach
Maria G. N. Musoke | 445 |
The Impact of the Electronic Resources in Portuguese Academic Libraries: Results of a Qualitative Survey
Luiza Baptista Melo and Cesaltina Pires | 455 |
Awareness and Use of Electronic Information Resources by Education Graduate Students: Preliminary Results from the Aristotle University of Thessaloniki
Aspasia Togia and Nikolaos Tsigilis | 464 |
The Cultural Events Service at the BPI (Public Information Library) or Other Tools for the Acquisition of Knowledge
Marion Loire and V. Bouissou | 472 |
| Chapter 13. Cataloguing and Manuscripts |
The Open Catalogue of Manuscripts and Other Information Systems for a New Role of Libraries in Education
Antonio Cartelli and Marco Palma | 481 |
Novel Comparative Study of the Dating of Bulgarian Parchment Manuscripts
Jordan Tabov, Svilena Hristova and Milena Dobreva | 489 |
Bringing FRBR Model into Current Cataloguing Process via Liberty3, a Library Oriented Software
Gabriela Costea | 495 |
BACK MATTER
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| Back |
